One Voice Solutions is a leading call center company driven by a simple philosophy: create extraordinary inbound and outbound call center solutions that yield positive, measurable results for our clients. A full-service suite of inbound and outbound call center services that can be deployed quickly, measured accurately, and scaled for long-term success. Our core values inspire us to over-deliver on expectations and to create more success for the partners we serve.
LIVE PHONE ANSWERING SERVICES:
Stop missing important business calls, provide better customer service and increase customer satisfaction
FUNDRAISING:
From Digital Fundraising to Direct Mail to Calling to Social Media Fundraising, we fulfill the need for donations to accomplish the organization’s goals
BUSINESS PROCESS OUTSOURCING:
From Customer Care to Appointment Setting to Lead Qualification … we help your business increase efficiency while decreasing costs with our US-based business process outsourcing solutions
CALL OVERFLOW SERVICE:
Our live receptionists are highly trained and resourceful, with a passion for helping others. We work with you to build a custom script that our agents use to assist your callers in all situations.
ORDER TAKING & ORDER ENTRY:
Our customer service professionals are ready to take your customer’s calls and assist them with placing orders
CUSTOMER SERVICE:
We provide a team of experienced representatives ensuring a great customer service experience. Let us treat your clients with the respect they deserve.
B2B or B2C
We work to increase your conversion rates in business and consumer processes.
LEAD CAPTURE
Convert more Leads to secure more customers and increase your profit.
DATA and LEADS
Allow us to provide you high-quality leads.
RECRUITMENT PROCESS OUTSOURCING
(RPO) :
Recruitment Process Outsourcing is when a company transfers all or part of its permanent recruitment to an external provider. OVS is a RPO provider and can act as an extension of your company’s HR or Resourcing function, providing a holistic hiring solution. As an RPO provider, we can deliver the necessary staff, technology, and methodology needed to fulfill a client’s recruitment requirements.
Our recruitment outsourcing solutions can be delivered through a team of recruiters that act as an extension of your talent acquisition team.
Remote Sales, Customer Support, and Client Retention Services
Live Phone Answering Services
Stop missing important business calls, provide better customer service and increase customer satisfaction
Business Process Outsourcing
From Customer Care to Appointment Setting to Lead Qualification … we help your business increase efficiency while decreasing costs with our US-based business process outsourcing solutions
Customer Service
We provide a team of experienced representatives ensuring a great customer service experience. Let us treat your clients with the respect they deserve.
Fundraising
From Digital Fundraising to Direct Mail to Calling to Social Media Fundraising, we fulfill the need for donations to accomplish the organization’s goals
Order Taking & Order Entry
Our customer service professionals are ready to take your customer’s calls and assist them with placing orders
B2B or B2C
We work to increase your conversion rates in business and consumer processes.
Call Overflow Answering Service
Our live receptionists are highly trained and resourceful, with a passion for helping others. We work with you to build a custom script that our agents use to assist your callers in all situations.
Lead Capture
Convert more Leads to secure more customers and increase your profit.
Data and Leads
Allow us to provide you high-quality leads.